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FAQs

1. WHAT IS YOUR RETURN POLICY?

Unused and unopened products may be returned within 30 days of receipt for a full refund. Used, opened, and/or final sale items cannot be returned.  If you wish to return an item, please contact voilachesley@gmail.com. Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take up to ten business days to show on your account due to varying processing times between payment providers.

2. WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, Discover and PayPa via Stripe Payment Services,  a leading payment processor. Only one credit card may be applied per order. Your card will be charged at the time your order is placed.  All pricing is listed in USD.

3. DO YOU HAVE TO CREATE AN ACCOUNT TO BUY THINGS?

No, you can easily go through the checkout process as a guest. If you have any issues, in the checkout process, let us know and we will help asap, voilachesley@gmail.com.

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