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Shipping

1. WHEN WILL MY ORDER SHIP?

Orders are processed and shipped Monday through Friday with the exception of national holidays.

After placing your Voila Chesley order you will be sent a receipt and order summary via email. Please allow 3-5  business days for order processing. Once shipped, you will receive a second email with a delivery confirmation number, if available.

2. DO YOU OFFER INTERNATIONAL SHIPPING?

We offer USPS for international shipping across the globe for most products – simply enter your destination country during check out. Voila Chesley is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please note that even with these shipping methods, transit times may vary due to customs delays.

PLEASE NOTE: we will add Fedex as a delivery carrier before March 2020. After that time, we will ship all international orders via fedex.

3. HOW MUCH DOES SHIPPING COST?

Shipping rates will be calculated based on the order total and the destination address. We use USPS and FedEx.

3. WHAT ARE YOUR DELIVERY TIMEFRAMES AND WHAT CARRIERS DO YOU USE?

We us USPS, their First class, Priority and Express services.

First Class – 4-5 days domestic US, 5-21 days international, including Canada

Priority – 3-5 days domestic US, 5-10 days international, including Canada

Express – 1-3 days domestic US, 3-5 days international, including Canada

Shipping rates will be calculated based on the order total and the destination address. We use USPS and FedEx.

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